Frequently Asked Questions
Everything you need to know about your Cappello Fashion experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our specific garment dimensions for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Cappello Fashion Company is committed to ethical production. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our collections.
Can I change or cancel my order?
Orders are processed quickly, but we allow changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.